You're Invited: The Repeat Customer Playbook

FREE webinar June 10 - learn how to get non-subscribers coming back sooner

Author

The DTC Times
May 27, 2026

Hey there,

Want to hear a brutal truth?

Most DTC brands think their subscription program is doing the heavy lifting on repeat revenue. The data says otherwise.

The best subscription programs in the world - even the ones running like clockwork - are still leaving most of their repeat revenue on the table. 

One-time buyers who never subscribed. Lapsed customers who came back months later on their own. Casual repeat purchasers who just never committed to a cadence. 

Until recently, there was no tool built specifically for those buyers.

There is now…

The Repeat Customer Playbook: Get Non-Subscribers Coming Back Sooner

You’re invited to a FREE live webinar on June 10 called “The Repeat Customer Playbook: Get Non-Subscribers Coming Back Sooner”, where we're pulling back the curtain on the AI reorder strategy that is quietly becoming one of the most powerful retention tools in the Shopify ecosystem right now.

We’ll be joined by:

  • Ronak Shah, CEO & Co-Founder of Obvi ($100M+ health & wellness brand)

  • Jay Myers, Co-Founder of Bold Commerce (powering subscriptions on Shopify since 2014)

  • Paul Chambers, Co-Founder & CEO of SubSummit (North America's largest D2C subscription conference)

You'll learn:

  • Why some customers will never subscribe: and the specific reason even the best-run subscription programs will never convert them

  • The shift from scheduled to predicted commerce: and why Paul Chambers (SubSummit) believes this is the most important change in DTC retention since subscriptions themselves

  • How Obvi is using AI reorder nudges alongside its subscription program: and the specific moments in the customer lifecycle where reorder predictions are outperforming subscription flows

  • The BUILT Bar result that surprised everyone: how their reorder revenue grew 4x faster than their subscription revenue in 60 days, without cannibalizing a single subscriber

While other brands keep pouring budget into acquisition and hoping their subscription program handles the rest, you'll walk away with a practical framework for capturing the repeat revenue your current stack was never built to reach - all on a commission-only basis with zero disruption to what you've already built.

🗓️ When: Wednesday, June 10, 1:30PM EST
🔗 Save your spot (limited attendance): https://luma.com/tdc2yhvl

Register for free before it fills up!

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